From the category archives:

a analytics smarter & actionable KPIs

My new book Social Media Audit: Measure for Impact is shipping. I wanted to give you a chance to get it first!

Most rankings do not measure what matters, such as whether the cost of a degree is worth it – find out which ones do measure what matters.

How can you get the most out of big data? We explain three methods that help you master the challenge. This is the first post in a series.

Google+ Ripples is the first set of metrics from Google around Google+. Ripples offers Google+ users relevant information about the use of Google+ Circles, Google+ influence, and how Google+ posts are spread.

URL shorteners are becoming increasingly popular for Twitter users and to track downloads and clicks – learn what to watch out for when choosing yours!

Are you having an impact? Do your company’s corporate Twitter account and Facebook page create resonance? Four things to watch out for.

Friday’s royal wedding showed Britain at its best and T-Mobile played on that fever with a spoof video that went viral. We discuss its return on investment.

Fostering engagement in a world where increasingly fewer people have the time: a systematic approach for scoring your conversation – how do you rank?