Posts tagged as:

ROI

Company failures: Why is Twitter so difficult?

by Urs E. Gattiker on 2012/03/18 · 55 comments 11,477 views

in c micro-blogging Twitter

Jeremiah Owyang, Charlene Lee and Guy Kawasaki illustrate why you may not want to use Twitter for your organization.

What satisfies your customer?

by Urs E. Gattiker on 2012/01/15 · 35 comments 13,928 views

in a dos and don'ts,social media diary

Should you use sentiment analysis? If yes, what are the biggest mistakes you want to avoid? We tell you what to watch out for.

2012 trends: What makes a failure?

by Urs E. Gattiker on 2012/01/01 · 29 comments 10,426 views

in social media diary

3 examples of misfit trends that break the rules but still succeed in a connected world, while other business models collapse.

Social media monitoring and marketing: The 900-98-1.5-0.5 rule helps clients embrace the ‘free to use, pay to play’ concept and limit opportunity costs.

Social media metrics and ambush marketing DOs and DON’Ts. From Apple’s iPhone 4 hardware defect to Goldman’s measly SEC fine and beyond.

Summary of trends and flops in the social media space: Ambush marketing and metrics on everything from World Cup to Amazon, Tesco via Nike to Barcelona going bankrupt.

Summary of trends and flops in the social media space: Ambush marketing and metrics on everything from World Cup to Coca-Cola, Nike via Facebook to Twitter to Emirates.