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Daimler

When should commenting on a blog entry be turned off? Considering time spent moderating comments, what is the return on investment (ROI)?

Why should we have a blog and what will it do for us? Daimler’s corporate blog (e.g., Freightliner, Mercedes-Benz, Maybach, Smart and other brands) is soon celebrating its first birthday. Time to reflect on its performance, does it deliver the beacon?

What does this blog do better than many others, including mine? We share the secrets of what can we learn from them.

Money and fame can help create buzz, but going viral and selling product is the challenge to master.

Blogging: The death of trust?

by Urs E. Gattiker on 2012/04/15 · 32 comments 18,001 views

in d business ethics

Trust, reputation and brand are built over time through hard work, but can be lost in seconds. What does this mean for your business?

What satisfies your customer?

by Urs E. Gattiker on 2012/01/15 · 35 comments 13,928 views

in a dos and don'ts,social media diary

Should you use sentiment analysis? If yes, what are the biggest mistakes you want to avoid? We tell you what to watch out for.

Summary of who we met in the social media space: Blog metrics trends and marketing buzz on everything from World Cup to Bebo via Starbucks’ Hungarian failure.

ComMetrics social media guidelines

by Urs E. Gattiker on 2009/10/14 · 10 comments 31,266 views

in

Summary This page includes our social media guidelines (they fit on a napkin) with 9 points. Additionally, we list resources, tools and a policy generator as well as examples of social media guidelines from over 50 companies and government agencies. Use these resources to check out if your policy follows best practice and is compliant. On this […]

Bottomless goody bag: Fair product reviews

by Urs E. Gattiker on 2009/06/10 · 9 comments 14,464 views

in d business ethics

While ethics guide daily personal behavior, morals constrain our pursuit of personal interests. How does this affect journalists or bloggers who receive freebies from vendors or test gadgets and then publish their experiences?