Posts tagged as:

emergency management

Twitter in a crisis: 6 tips for a faster rescue

by Urs E. Gattiker on 2011/04/18 · 146 comments 46,282 views

in c micro-blogging Twitter,social media diary

From media hype to real impact: a systematic approach for assessing if social media can help civil society during a tsunami or nuclear disaster.

Tagged as: client engagement, crisis communication, customer relationship management, disaster management, disaster relief, disaster response, emergency management, Facebook engagement, social media is not scalable, Twitter is not scalable

Social media’s failed acid test: Pakistan disaster response

by Urs E. Gattiker on 2010/08/25 · 40 comments 23,073 views

in e marketing 101 serving a need,white papers research

How emergency social data are aggregated, triaged and reported, and how we act on it matters. Most important is discovering why it fails to help disaster victims.

Tagged as: American Red Cross, crisis data, disaster response, emergency management, emergency response, emergency social data, social disaster response, social media communication, social media measurement