From the category archives:

a analytics smarter & actionable KPIs

Social media monitoring, social media strategy: 3 trends and tips for demonstrating the benefits of your Twitter and Facebook strategy to your bottom line.

Using Twitter, writing blog posts or acquiring Facebook fans is ever more considered to result in better customer relationship management. We show you why it may indicate failure

Social media monitoring, social media strategy: Who is winning the ‘PR vs. social media’ war? How to be ahead of the competition.

Social media monitoring, social media strategy: Who is winning? Key definitions from KPI experts to help you find your way and improve social media performance.

Demonstrating effective social media marketing is difficult. Monitoring tools that enable the use of benchmarking tests can help, BUT 5 more things are needed.

Effective and efficient social media metrics result in actions that boost social media ROI. We outline four risks that must be managed on the road to success.

Examples illustrate how a better understanding of the relationship between operating metrics and social media activities can affect your company’s bottom line.

What do you want: useless vanity metrics or data that convinces your boss and helps improve your social media impact? You can get there in 5 easy steps.

Every type of blog has a different set of appropriate KPIs, so you must understand why you are blogging, and which 3 metrics to use to measure your success.

Web 2.0 technologies are here to stay, and social media is becoming an important tool for public relations experts and marketing gurus.One development has been the slow but steady increase in CEOs, CIOs and other topc executives blogging – communicating with important stakeholders using new media. However, is all this social media effort worth the […]